Jenna Gottlieb chats with barista trainer Vicki Hart to find out whether formal training beats hands-on experience when it comes to working at a coffee shop.
As blends continue to rise in popularity in the specialty coffee sector, Jenna Gottlieb speaks with Origin’s head of coffee, Freda Yuan, and 2017 WBC Champion, Dale Harris, about their cost-saving benefits.
Brand and marketing director Graham Hadaway speaks with Jenna Gottlieb about how HoReCa businesses – including coffee shops – have battled with staff shortages and what can be done to remedy ongoing issues.
Starbucks is the largest coffee chain in the world by some margin, and its success has been chalked down to many things. Jenna Gottlieb speaks with automation expert Casey Chartier-Vignapiano about how Starbucks has used automation to grow to such heights.
Jenna Gottlieb investigates how innovation in espresso technology can mitigate some impacts of climate change and make coffee less carbon intensive than ever before.
Jenna Gottlieb speaks with Jennifer Poole of Those Coffee People to examine how synergy between alcohol and coffee can open doors to the specialty coffee experience.
From pickers and producers to baristas and roasters, women contribute to every stage of the coffee supply chain. Jenna Gottlieb speaks with Lucia Bawot and Nicole Battefeld-Montgomery to understand their crucial role in the industry.
Today we rely on subscriptions for everything, from listening to music to staying fit. But can a subscription model really work for a coffee shop?
Coffee production is under threat from the growing impact of climate change. Jenna Gottlieb speaks with Atomo Coffee’s head of growth, Ed Hoehn, to find out whether “beanless coffee” products hold the solution.
Since the WBC’s inception in 2000, not a single champion has defended their title. Jenna Gottlieb speaks with 2009’s winner, Gwilym Davies, to find out why.
